Introducing Sadie: Making Your Experience with Us Even Easier

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More Convenience, 24/7

Sadie has been designed to help process reservations, enquiries and orders quickly and efficiently, providing assistance 24 hours a day. Whether you are looking to make a reservation, enquire about our venues, ask about our rooms or menus, or make a booking enquiry, Sadie is available to assist whenever you need it.

We understand that our guests have different schedules and may need assistance outside traditional operating hours. Sadie provides an additional way to connect with us, helping to process requests efficiently and provide timely assistance.

By taking care of routine reservations, enquiries and orders, Sadie also allows our venue teams to spend more time focused on what matters most — delivering exceptional face-to-face hospitality experiences.

Technology should enhance hospitality, not replace it. Our teams remain at the heart of what we do, with Sadie simply providing an additional layer of support to make your experience easier and more convenient.

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Your Privacy Matters

We understand that trust and privacy are important when interacting with any technology.

Sadie is an Australian-built technology developed with a local partner operating under Australian privacy standards. Your personal information remains secure, confidential and protected in line with Australian privacy laws and regulations.

We do not harvest, mine or sellcustomer information.

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Thoughtful Technology, Better Hospitality

We are embracing new technology thoughtfully, with the goal of maintaining the level of service our guests expect while making everyday interactions more convenient.

By helping us process reservations, enquiries and orders more efficiently, Sadie supports our teams and helps us continue delivering great service. It also allows us to look for ways to minimise the impact of rising costs on our customers while continuing to provide the hospitality experience Central Hospitality Group is known for.

Sadie is here to make connecting with us simpler, faster and more convenient — while our team remains focused on welcoming you in person.

Safe and trusted, just as we have always been at Central Hospitality Group.

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